Privacy Policy
www.ips-homes.com (the “Website”) are owned and operated by Independent Property Services (Northants) Ltd, a company registered in England with company number 09309102 and having its registered office at Maple Pond, Rushden Road, Newton Bromswold, Northamptonshire, NN10 0SP. Independent Property Services (Northants) Ltd is registered under the Data Protection Act 1998.
Introduction
Independent Property Services (Northants) Ltd (T/A IPS and IPS Homes) is committed to protecting your privacy and will ensure that any information obtained and used will always be held, used and transferred in compliance with all applicable data protection rules. This policy explains how and for what purposes we use the information collected about you via the Website. By using the Website and any services we offer via the Website, you are agreeing to be bound by this privacy policy in respect of the information collected about you via the Website. In general, we use the information we collect about you to:
- Improve the features and services we offer
- Support our own marketing and promotion effort
- Keep you informed with information relevant to your interests
Personal information collected
The information obtained from users helps us to personalise and continually improve your experience on this Website. When you visit, register or use the services on the Website, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use the Website including your searches and the properties and pages viewed. Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as “Your Information”.
All of the forms where you might enter personal information on the Website have tick box options to enable you to specify your consent (or otherwise) to our use of Your Information.
How we use your information
Your Information will enable us to provide you with access to all parts of the Website and to supply the services and features requested by you. We may aggregate the information to identify patterns which we can use in our marketing and to help develop, administer, support and improve our services and features. The information may also be sent to third parties for these purposes.
We may use Your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or services.
Who has access to the information
We retain access to all personal information collected from you. If you have consented, we may provide any of Your Information to carefully screened third parties for the purposes detailed above. We will not pass your data to anyone who is not also registered under the Data Protection Act or is not subject to these or similar provisions in our contract with them. The third party will not use Your Information commercially without your consent.
We may collate statistics about site traffic, sales and other commercial information which is passed on to trusted third parties to assist them in improving the Website. However, none of this information will identify individuals.
We will not otherwise disclose, sell or distribute Your Information to any third party without your permission unless required to do so by law.
Cookies and tracking
We use “cookies” to personalise your visits to the Website, simplify the signing-in procedure, keep track of your preferences and to track the usage of the Website. Cookies are small pieces of information that are stored on the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but this may reduce the functionality of the Website and other websites.
Our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. Log files are used to build pictures of how the Website is used and help us monitor and improve the service. You cannot be identified from your log files.
Remarketing
IPS uses marketing tools such as Google AdWords, Facebook Ads, Twitter Ads and Linkedin Ads to advertise on third party websites (including Google), these are used for remarketing purposes for users that have previously visited Belvoir.co.uk. This could mean that we advertise to previous visitors who haven’t completed a task on the website, for example booking a consultation. This could be in the form of an advertisement in social media streams, Google search results page, or a site in the Google Display Network. To ensure this works, each advertising vendor uses cookies to serve advertisements to a user based on their previous website visit. Data that has been collected using this method will be used in accordance with the IPS privacy policy and the policies related to each individual advertising platform.
Security, storage and transfer of information
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined in the ‘who has access to Your Information’ section above) and to prevent unauthorised access to it. If we are working with third parties we will require them to have in place similar measures to protect Your Information.
Your Information will not be transferred outside of the European Economic Area. We will retain Your Information for a reasonable period or for as long as is required by law.
Changes to the policy
We may change this policy from time to time. Any changes to this policy will be posted on the Website.
Choice of Law and Jurisdiction
This policy shall be governed by and interpreted in accordance with the laws of England and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with this policy.
Access to Information
The Data Protection Act 1998 gives you the right to access information which we hold about you. You can exercise your right under the Act, subject to paying a fee of £10 to meet our costs, to request details of the information we hold about you.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to technical@ips-homes.com.